You'll get a confirmation email right after checkout. If you don't see it, check your spam folder or email us at info@cadenscoots.com.

Email us as soon as possible. If your order hasn't shipped yet, we'll do our best to update it. Once it ships, we can't make changes.

Orders are processed within 2-5 business days. Standard US shipping takes 5-8 business days, and expedited takes 2-3 business days where available.

Yes, we ship worldwide. International orders usually arrive in 15-30 business days. Customs fees, duties, and import taxes are the customer's responsibility.

All sales are final. If your item arrives damaged or defective, or you got the wrong item, email us within 14 days of delivery with your order number and photos, and we'll make it right.

Join, then put entries into the giveaway from its page. You earn entries by playing the games and joining in, and with purchases. You can also enter free by mail - the Official Rules say how.

At random from all the entries when the giveaway ends, as the giveaway's Official Rules set out.

We reach winners on the phone number or email confirmed on their account, so keep yours up to date.